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Academic Programs

Receptionist, Certificate

Locations:  Canby, Granite Falls, Jackson, Pipestone,
Worthington and Online
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The Receptionist, Certificate prepares students for an entry-level administrative support position. A receptionist is the first individual customers and visitors encounter in the organization. The receptionist’s role focuses on providing customer service while performing a variety of office tasks including answering phones, greeting and directing customers and visitors, responding to e-mails, and scheduling appointments. The receptionist may also assist with preparing business documents, filing, copying, and processing incoming and outgoing mail. The credits in this program can be applied toward the Administrative Assistant, Diploma; Administrative Assistant, AAS Degree; and Office Management, AAS Degree.


COURSE #      
COURSE TITLE CREDITS
College Keyboarding I 3
Office Management 3
Business Communications 3
Word Processing I 2
Customer Service for Office Professional  2
ACCT 1120 Spreadsheet Concepts 2
     
  Choose one of the following electives:  
ADSA 1190 Presentation Graphics 2
ADSA 1136 Desktop Publishing 2
ACCT 1122 Database Concepts & Applications 2
  TOTAL CREDITS 17


Notes:

Updated: pp 12/4/2023