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LARC Information Center

Need Assistance?

Having trouble logging into student email, e-Services, D2L Brightspace, or your Tutor.com account?

  • Please contact our Communication Center at 800-658-2330, during regular business hours: 7:30 a.m. - 4:00 p.m.
  • You can Ask a Question or review our Student Services Knowledge Base articles for help. 

Need Academic Help?

Library Research:  library@mnwest.edu

Tutoring Information >
Contact: tutoring@mnwest.edu

Test Proctoring Information >
Contact: proctoring@mnwest.edu


Need Help with D2L Brightspace?

Technical Issues

  1. Check your computer by doing a system check (link to system check is on the D2L Brightspace login page).

  2. After logging in, review the Frequently Asked Questions on the D2L Brightspace home page.

  3. If you are still unable to resolve the technical issue, contact the Communication Center at 800-658-2330.

  4. Please have this information ready when you call:

    • Computer Operating System, e.g., Windows 10; Chrome, Firefox, Edge.

    • Browser version, e.g. Internet Explorer 10.0.

    • Internet connection, e.g. Wi-Fi, cable.

    • Time of problem.

    • Any error message.

Content Issues
If you are having difficulties with content in your online course, contact your instructor.